“You made tax technology interesting”, a valued colleague told me as I was winding up an engagement with her team. This pleased me enormously because it meant she was starting to see a new way.
Now, if I had been there as a tax technologist, it is unlikely she would have made this comment, but I was there as a taxologist, and that is something quite different (in truth, at times I operated in both capacities).
Just installing software and configuring systems is not very interesting, but bringing them to life as central to the digital-enablement of a tax function, now that is really worth sitting up and taking notice of.
Another way to look at it is that without taxology, tax technology is missing something – it lacks heart and substance, or tangibility. It has no soul, which makes it impossible to have a “connection” with it, or a touch ‘n’ feel for how it works. This leaves your relationship with it as strange, remote, and troublesome.
Only alongside the ideas & skills of taxology can tax technology truly take its place in a redefinition of people, process, & technology, and ‘data’, where the people “get” the technology. Most people instinctively feel this is where they need to be, but few know how to get there.
If you would like to hear our story and you are not already registered, click here. Join us free of charge for a chat at our own virtual coffee table.
No comment yet, add your voice below!